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On Jan. 1, well-known PMTC member Huron Services Group became CPC Logistics Canada Ltd. Private Motor Carrier sat down with PMTC Chairman John E. Harrison, Director of Transportation Operations with the company, to get his take on this momentous event.

Q - CPC Logistics purchased Huron Services Group in 2008. How did you merge two business cultures?

A - Although we were two separate entities in two different countries, our overall approach to business and our cultures were very similar. Both Huron and CPC are among the longest established businesses in the driver industry in Canada and the US. Both companies do very little transactional business and have established long-term relationships with our Fortune 100 clients. We have also had a longstanding presence in private motor carrier associations – CPC is a long-time supporter of the National Private Truck Council in the US and Bob Boyich, our Executive Vice President has been very active on the Board of Directors for a number of years. In Canada, we are strong supporters of the PMTC and I have been involved on the Board of Directors for 10 years. Both companies have always believed that our drivers are our most important asset and have a very strong interest in driver safety and wellbeing. With that much commonality in our operations, the merger was very smooth. 

Q - What was behind the timing of the name change and re-branding to Jan. 1, 2017? What other changes will the industry notice in the company? Is there a new company philosophy or is it ‘business as usual?’

A - Huron was the first driver supply business in Canada and has had longstanding relationships with DuPont, in particular, in terms of warehousing and fleet management; however, I think Huron is more recognized as a ‘niche’ player in the industry. CPC Logistics has almost 4,000 drivers throughout North America. We have a very strong support system established in terms of driver training, health and safety programs, and our payroll and benefits programs. CPC also offers value-added services like fleet dispatch programs, satellite systems and programs designed to assist with overall fleet operational efficiencies and profitability.

It’s ‘business as usual’ in terms of commitment to continuous improvement and excellence; however, we want the public to be aware of our overall strength and capacity in the North American market. We very much intend to grow our brand in Canada.

Q - Will Huron Services Group employees, especially drivers, notice any changes?

A - The only changes drivers will notice will be the company banner on their pay slips and correspondence. The safety and wellness programs are already in place and will continue as a priority.

Q - Morale is very important within a business. How has morale been maintained since the 2008 merger, and is it an issue going forward?

A - I think morale has actually improved since the merger. Our payroll system has changed from an outside provider to utilizing our head office payroll department in St. Louis and we have access to more resources through CPC than we ever had through Huron. The general public has witnessed a trend of ‘merge and purge’ in business today, but CPC takes pride in our family atmosphere and our staff has always been welcomed and well treated by our US counterparts.

Q - Will customers notice any changes in the services they receive?

A - The only constant in our industry is change. The changes we want to key in on are changes in continuous improvement and technology that can help our clients to be the most efficient and profitable that they can be.

Q - Will your role/title change?

A - As Director of Transportation Operations, I will continue to oversee our Canadian business portfolio. We have an excellent team and my job is to help them be the best that they can be while we continue to seek growth opportunities.

Q - Are there any other major developments planned for the near future?

A - We plan to grow our driver supply/fleet management business as well as our small to mid-size warehouse management operations. We will constantly be looking for opportunities – which also includes expansion through acquisition.

Current News

It's well past time the Feds Provinces Territories Come Together to effectively Monitor Commercial Motor Carrier Safety Fitness Rating

The Feds, Provinces & Territories Must Work Together to effectively Monitor Carrier Safety Fitness

 

The System in place currently has been broken for a long time, and solutions offered by Industry have yet to be acted upon

(the below is an exert of a communication that was sent by the PMTC to the CCMTA, Transport Canada & The Council of Ministers Responsible for Transportation)

Currently Commercial Motor Carriers who wish to operate a trucking fleet in Canada must apply for a Safety Fitness Certificate to the Provincial Authority in which they plan to licence their vehicles. If the Provincial Authority of the base jurisdiction approves the application, a National Safety Code (NSC) will be issued to the Carrier. The base jurisdiction is then responsible for monitoring the motor carrier for safety and compliance, based on National Safety Code 14, which is a Memorandum of Understanding (MOU) all jurisdictions agreed to several years back. https://www.ccmta.ca/en/national-safety-code 

Read more ...



 

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