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- Category: Fleet Speak
Surveys allow you to dip your toe in the water and uncover why drivers would join and stay with your company. Conduct stay interviews to get deeper answers. You’ll get great ammunition for your driver marketing/advertisement and good insight on what you need to change.
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- Category: Fleet Speak
Respect, support and feeling like their part of a team start with how you set expectations. Every driver and driver manager should sign a job expectations document that clearly defines the performance requirements and duties of the job for both sides.
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- Category: Fleet Speak
This starts with your business model. Consistent home-time needs to be a key factor in how you bid lanes. Regardless of the amount of home-time, the top priority needs to be a consistent promise you can keep. Drivers understand that things happen in transportation. You need to remember that things happen when you make your promises. Broken promises are the first reason a driver quits.